Get Advice

Get Advice

How to get free, impartial and confidential advice
Email Us Phone Us Self-help

If you need advice, information or guidance, Airdrie Citizens Advice Bureau is here for you.

Visit the Citizens Advice website or Money Map Tool for detailed information on a wide range of topics, including guidance on benefits, debt, money, work, housing and much more.  It’s also easy to get in touch with us, in whichever way suits you best. For more complex issues, such as immigration, we recommend you come in and see us.

Our advisers are available in person, by telephone and by email. We will always try to provide the most appropriate support for your circumstances. For more complex matters, such as immigration or specialist casework, an appointment may be required.

Operating Hours - April 2026

Monday
9:30am to 3:30pm - Appointment Only

Tuesday
9:30am to 3:30pm - Appointment Only

Wednesday
9:30am to 12:30pm - Drop-in Service
12:30pm to 3:30pm - Appointment Only

Thursday
9:30am to 12:30pm - Drop-in Service
12:30pm to 3:30pm - Appointment Only

Friday
9:30am to 1:00pm - Appointment Only

Appointments and Drop-in Service

To arrange an appointment, please call 01236 754109.

A drop-in service is available on Wednesdays and Thursdays from 9.30am to 12.30pm. No appointment is required during these times.  Please note, however, that assistance with certain forms and more complex enquiries may require a pre-booked appointment. If you are unsure, please contact the bureau and we will be happy to advise.

We also provide advice and support by telephone and email.

Phone us

Give us a call to get advice on any issues or problems you’re facing, or to arrange an appointment at the bureau.

We can help with relatively simple issues over the phone, particularly if you’re looking for a quick answer to something straight-forward.

Email us

Send us an email with information about the issue you’re having and what type of advice you would like. Email is a useful way to contact us if you don't need an answer urgently. We’ll aim to get back to you as soon as possible.

Self-help

Visit the Citizens Advice Website for detailed information on a wide range of topics, including guidance on benefits, debt, money, work, housing and much more.